Christmas – Not necessarily a time of goodwill

As I write, I am sitting in my office, manning the Private Parking Appeals phone. There is only one of me today, where normally there is a team. I somehow think I will not be overwhelmed with enquiries.

However, I draw the short straw because I don’t celebrate Christmas. Which suits me very well.

Later, I will divert the line to my Mobile Phone, and go to join the rest of my family in Dundee, where turkey sandwiches, cranberry drinks and various festivities will be engaged in gently with a smile.

However, spare a thought for the poor Parking company staff.

Last year, PPA dealt with over 20 parking tickets which were issued by ParkingEye on 25 December, and another 16 that were issued on Boxing Day. we saw 31 issued on Good Friday, 23 issued on Easter Sunday and 12 issued on Easter Monday. We regularly see tickets issued on bank holidays and Sundays.

Since the Parking Companies don’t take a break for holidays, neither do we. Private Parking Appeals is open from 8am to 8pm, every single day of the year.

On behalf of everyone at Private Parking Appeals Ltd, may I wish you all Seasons Greetings and a peaceful and PCN-free new year.

 

And, as a quick edit, I did indeed receive three calls on Christmas day. :-)

 

Barry Beavis loses at the Supreme court – but all is not lost.

On 4 November 2015, the Supreme Court handed down its judgment in ParkingEye ltd v Beavis.

The court decided that in the specific circumstances of the case, the charge of £85 was reasonable, and fair, and the Parking Company was entitled to charge this amount.

As a result, many people, and most Private Parking Companies think that this makes all private parking charges fair and reasonable.

It most certainly does not.

The Beavis case only dealt with a specific overstay at a free car park. It doesn’t deal with Pay and Display, permit parking, Airport parking, residential parking or anything other than an overstay in a free car park.

It also doesn’t deal in any way with the mitigating reasons why someone might overstay. It doesn’t deal with Debt Collectors escalating a £100 charge to £225 or more. It doesn’t deal with companies that have not joined the BPA or IPC. It doesn’t deal with bailiffs trying to enforce parking restrictions by issuing £300 bills. All of these are matters that we CAN and DO deal with, every day of every week, 365 days a year. There are many reasons why that ticket you received may not be valid, and we spend all day every day finding these reasons, and pointing them out to POPLA, the BPA and, when necessary, the courts.

Private Parking Appeals strongly believes that the Private Parking Industry requires one Code of Practise, one Independent Appeals Service, and one level of charging, at a similar level to Council charges. Anything that does not do this is unfair to the consumer and does the industry no credit. And until the Industry is provably and visibly fair, Private Parking Appeals will continue to challenge Private Parking Tickets, help with appeals, assist in preparing for court cases and introduce our customers to professionals who can represent you at court.

Beavis does change the picture. But only if you let it.