A Royal Engagement

All of us at Private Parking Appeals would like to join with the rest of the country in congratulating HRH Prince Henry of Wales on his engagement to Ms Meghan Markle.

We would like to wish them every happiness in the future.

Who is the Parking Pundit?

Private Parking Appeals has been made aware of a “new” blog, parkingpundit.co.uk but is curious as to who is behind this blog.

This domain was registered on 10 July 2017, using a Privacy Service, which is a breach of Nominet rules in the UK.

Parking Pundit’s apparent Author is DA1 Ltd, a company which went into voluntary liquidation on 3 September 2013, so it is unlikely to be anything to do with Kulasinam Niranjan.

The HTML behind the page doesn’t identify the authors or business behind the blog either. And the page itself doesn’t include any information required by the Company (Trading Disclosure) Regulations 2008

So lets do some more detective work.

The website is linked from ZZPS’s website, as is Know Your Parking Right, a BPA site. This is the same ZZPS who claim to be a BPA member yet act on the very edge of legality, and do not accept service of documents to their registered address. The same ZZPS who present witnesses to court  who lie about their identity and their workplace. The same ZZPS who only exist because their sister company, Roxburghe, was considered to be not “fit and proper” to act as a regulated debt collector.

ZZPS claims that Parking Pundit and Know Your Parking rights are “independent” yet we know this is also a lie. ZZPS, as a BPA Member, has an interest in promoting Know Your Parking Rights – we, as BPA members, have complained of this site.

So now, coming back to Parking Pundit, we find an introduction page where our author says “I’ll try to give you the full facts, so that you don’t make the same mistake many have done and end up in court for an unpaid ticket paying out more than just paying the ticket would have cost.” and then goes on to list a number of infringements, many of which has been argued and won by our team in court. Misrepresentation by the Pundit, we say.

So it is clear, even from the intro page, that the Pundit is associated with the Parking Companies. But this is even clearer when you review the posts.

Three post were made on 17 July 2017 – one about appealing, one about why Private Parking is regulated (even though it isn’t), and one about Barry Beavis, which we will come to later

The first posts are both precis of Know Your Parking Rights, all of which is BPA copyright. So it looks like the Parking Pundit is either stealing their content or passing off. The third option is too unpleasant to contemplate.

The Barry Beavis case being blogged here is interesting. The wording used is identical to that we have seen from BPA members – that the Beavis case decided that parking charges and fair and enforceable. However, this isn’t what the Supreme Court said, and the Beavis Case judgment extends to many pages. But, and more importantly, the Pundit posts this as News – this case was dealt with over two years ago, with the original ticket having been issued in 2013. Not news, by any stretch of the imagination. Misrepresentation, we say.

Two more posts, both about Scotland, follow. Scotland is an interesting place, and it is noted that the Pundit wasn’t present at either of those cases, and seems to be relying on hearsay. Misrepresentation, we say.

Finally, a post that the Pundit claims is about the Parking Prankster. He states that our John Wilkie was present at the hearing. That’s interesting, because according to our diary, John Wilkie was not working that day, so even if he was at the hearing, he certainly wasn’t there as our representative – another example of misrepresentation by the pundit.

So, what is obvious is that the Pundit is, at the least, associated with parking companies, and posting on their behalf, not independently. This could be dangerous for the Parking Companies, whether BPA or IPC. Under the Consumer Rights Act, an oral or written statement by a company, or a person associated with a company, can be incorporated into contractual terms, if it leads the consumer to make a transactional decision. It can also be an offence to make such statements without declaring your relationship with the trader – think of fake reviews on websites.

As a result Private Parking Appeals invites the Parking Pundit to reveal his/her identity, and stop hiding behind a Privacy Service. If the pundit is prepared to operate a fair and transparent blog, Private Parking Appeals will be more than happy to provide guest reports and information to provide balanced, independent information to the public.

Private Parking Appeals also invites ZZPS and the BPA to confirm that neither company is associated with, or operating, the Pundit’s website, and in the BPA’s case, to ask the Pundit to stop using its copyright web content from Know Your Parking Rights.

It will be interesting to see which companies respond to this invitation, which has also been emailed to all three organisations.


UPDATE – the BPA has confirmed that the site is not associated with them, and that they do no object to the Parking Pundit using their copyright material from Know Your Parking Rights.

Private Parking Appeals is recruiting.

As a result of a huge increase in demand for our services, and the recent acquisition of one of our competitors, we are recruiting at all levels of the business.

Administrative staff

We are looking for Administrative staff to act as the first point of contact for our customers. You will deal with new applications, allocating work to the appropriate appeals or claims handlers, and dealing with general telephone enquiries. You may have the opportunity for “warm lead” recovery at a later date. Experience in general admin, computer literacy and document control will be of benefit, though full training can be provided. While this position is a “remote worker” role, you will need to visit either Bristol or Glasgow at least once before starting work, and for reviews during your time with us. This role is paid on an Hourly basis which meets National Living Wage requirements before deductions, and additional performance bonuses.

Appeal Handler

Our Appeal Handlers are the heart of our business. You will normally be involved with the customer from the first contact, right through until we receive a successful result from the Parking Company or POPLA. You will have access to the corporate database of car parks, signage and documents, which will guide you as to the thousands of successful appeals we have already completed. The majority of this work can be done by email and/or online interfaces, though you may need to write to Parking Companies on occasion.  Experience in general admin, computer literacy and document control will be of benefit, as well as a grounding in Parking Law. This role is paid on a “piece-work” basis, with a regular performance bonus.

 Claim Handler

Inevitably, some customers only contact us as their case reaches the County Court. Our Claim Handlers are the people who make a difference at this stage. With your calm attitude and scrupulous attention to detail, you will assist the customer in preparing a defence, and later a Witness Statement and Skeleton Argument for the court, to ensure that the customer has the best chance of winning the case, with or without representation. As well s the experience needed for our other staff,  you will either hold, or be studying for a relevant qualification in Law which can also be demonstrated by prior experience as a Solicitors Agent, Accredited Union Representative or similar. This role is also paid on a Piece-Work basis, with both regular bonuses, and also the opportunity to use your advocacy skills as a Lay Representative, should you choose to take this route.

Lay Representative

Private Parking Appeals is strongly of the view that a Lay Representative should not be entitled to charge fees, or rewards for attending court other than reasonable expenses, and our view is supported by the majority of District Judges. As such, we do not engage Lay Representatives, though we are always open to new Lay Rep’s joining our pool and being supported by our back-office team. Lay Representatives introduced by Private Parking Appeals are engaged directly by customers, and we do not seek any fee or reward for referral.


All of our roles are on a non-exclusive self-employed contract basis, and you will need reliable internet access and your own desktop/laptop computer with Remote Desktop software, such as Microsoft RDP or the Apple/Linux equivalent. You may also need a printer, and a physical network connection for a company desktop phone to be supplied. As a self-employed contractor you must be over 18, and will be responsible for your own tax and NI contributions, and we will pay you either an hourly rate or a “piece work” price, as well as expenses incurred for the business on a monthly basis in response to your submitted invoice.

As part of our commitment to our contractors, we are always willing to discuss and assist with negotiating the minefield that is the DWP – We can assist with Universal Credit issues, to ensure that you lose the minimum amount of benefit (normally 65p in the pound) for the work you do for us.

If you are interested in any of these roles, then please send a CV to info@privateparkingappeals.co.uk using the subject line “Employment Application” – followed by your name. Please include a CV in MS Word, Open Document or PDF format, and a daytime telephone number. If you are unable to use email, please send a CV and Covering Letter to our Glasgow Office, marked “Human Resources – Confidential”.

All applications will be considered on their merits, and we will acknowledge all applications. However, any applications without the requested information will be declined. We may seek references before calling any individual for interview.


Recruitment Agencies please note that we do not recognise speculative CV; should you submit a speculative CV we will assume the candidate as our own.

Rumours of our demise are premature

We have recently had brought to our attention a post on MoneySaving Expert.

This is not, in fact the case, and we continue to trade, supporting customers from their first PCN through to the courtroom door and sometimes beyond.

In the past few weeks, our staff have been involved in well-reported court cases in Blackwood, Clerkenwell, and elsewhere, and we continue to support the British Motorist Protection Association. We are about to submit our second year’s accounts, which will show an increase in turnover of more than 20% year on year, and this despite the judgment in ParkingEye and Beavis.

One of the comments in the thread listed is cogent:

I remain amazed at the number of so-called complainants who seem to believe that running to this forum to bleat is both a reasonable and measured way of solving a simple problem when the effort they expend in doing so would have written several letters to PPA direct.

One has to ask whether all of these individuals were genuinely motivated (in that they have actually suffered poor service) or for whatever reason are far more interested in simply discrediting PPA? Let’s face it, there are plenty of PPC’s who would be glad to see PPA losing business just for starters.

Private Parking Appeals continues to trade, and continues to win cases. Indeed, we have recently acquired the IP of a fourth appeals company, and will soon be rolling out additional services. As ever, however, we do not trade on Social Media or forums, and operators of such services permitting defamatory posts would be well advised to apply more stringent moderation.  Our complaints procedure is fully compliant with the requirements of law, and, although we do receive some complaints, we have never been in a position where a customer has had to refer a complaint to ADR.

We’d also like to thank the moderators of Pepipoo for their support in pointing out that online forums are not the appropriate place for customers to air their complaints, and hope the moderators of MSE will follow suit.

Private Parking Appeals – we do exactly what it says in the name.

Have you had a Debt Letter or a Claim from MIL Collections

The Parking Prankster has reported a massive Data Breach involving MIL Collections and a number of parking companies. The DVLA has known about this since at least October 2015.

Private Parking Appeals has an unrivalled success rate in dealing with MIL Claims, and in all but one case our staff and our Advocacy team has successfully had the case thrown out, often with costs against MIL; in some cases we have been able to get the case thrown out even before it reached a courtroom.

As a result, we can claim to be the experts in dealing with MIL Collections.

If you have had a claim made against you by MIL Collections since October 2015, even if you have paid their ridiculous demand, then you may well have a claim against them, and the parking company involved, for a DPA breach.

Please contact us using our Legal enquiry page, and we will be happy to assist you with your claim, not only for the sum you paid MIL but also for up to £750 for the Data Breach. Our charge for this – the same as if we assisting you with the defence of a claim, £49.


Private Parking Appeals – even when you’ve already paid, we are Just the Ticket ™

Bank Holidays? What are they?

As the Festive Season approaches again, I am reminded of our first year of business – we started trading just before Christmas 2014.

We made a decision, right back at the start of business, that we would be open every day of the year, able to handle customer issues and parking tickets on Christmas Day, Boxing Day, Good Friday, Easter Sunday, New Years Day and all of the lesser Bank Holidays. We chose to do this for a simple reason – we had already seen that the Parking Companies don’t take these holidays.

Last year, I manned the phoned on 25 December, before driving across the way to Dundee to see my family later that afternoon. Despite it being Christmas Day, I dealt with three phone calls from concerned customers. Later on, we received a number of applications from Customers who had either been parked on, or had been issued tickets with a date of, 25 December 2015, including ParkingEye, Smart Parking, Excel Parking, Vehicle Control Services, Highview, Horizon, Athena ANPR and others.

Some of these were windscreen tickets – can you imagine how much you would have to resemble Ebenezer Scrooge to issue a ticket at this time of year?

And so it is again this year – with the Christmas Break encompassing a weekend, there are only three “working days” in the next ten calendar days, and we are open for every calender day. However, unlike me, our case handlers may well be slightly slower to respond to emails, as they are entitled to time off for their families.

We would like to thank you all for your business over the last year, and your patience and co-operation during this season, and wish you all the greetings of the Season, and a happy, and PCN-free New Year.

Does UKPC have authority to ticket on its sites?

For the third time recently, John Wilkie (our Head of Legal) has come back from court astonished and astounded at the evidence which UK Parking Control has sought to bring before the court.

UKPC has a habit, in our experience, of only bringing multiple-ticket cases to court. Because of the nature of their business, these are invariably related to Residential Parking, where a management company bring UKPC in to stop non-residents parking. This works within 6-8 weeks, after which the Parking Company isn’t getting any money, so it has to start ticketing residents for the slightest infringement… such as, and these are all real examples:-

  • Not displaying a permit to park in your own bay. This is invidious, and UKPC has been taken to court for tresspass before where this has occurred
  •  Not parking completely in a marked bay – having a wheel on the line, for example, or being too long for the bay without touching the wall.
  • Not displaying a valid “Vehicle Excise Licence” – which hasn’t been possible for some time now.
  • Sticking the PCN OVER the permit, so that the permit cannot be seen in their evidence.
  • Not displaying a Blue Badge – the Blue Badge scheme does not apply to Private Land.
  • Faking Photographs to show a vehicle has been on site, for far longer than is the case. UKPC lost access to the DVLA database when caught doing this.
  • Changing the look of a permit for a scheme, without supplying the landowner with new permits to distribute.

UKPC will often issue many tickets to a vehicle, then sue the Keeper for up to 99 tickets at once. Inevitably, such cases arrive at our doorstep, and, as it’s a single claim we do only charge a single fee to deal with it, making our service very competitive.

And in many cases like this, UKPC will say that they are authorised by the landowner to operate on the land. And, again and again, our legal researchers find that this is not the case. And when we demonstrate this to the court, the UKPC advocate tries to argue that they would not have put up many signs, and issued many tickets without someone complaining if they were not allowed to be there. The counter to this argument is that “if I try to sell Buckingham Palace, it doesn’t need a District Judge to tell me that I can’t do that.”

Some of our more recent successes in this type of case have included Mr M in Worcester, another Mr M in Edmonton, Mr A in Bury (a doctor who was parked dealing with patients in extremis) and today’s case, Mr M (a different one) in Huddersfield, where the judge examined the contract and decided there was no evidence of a Chain of Authority from the Landowner to the Parking Company. In this case, the contract was with a non-existent Management Company, in other cases it has been entirely absent.

Without authority to operate on the land, a parking company doing so is committing fraud, breaching the BPA and IPC Code of Practice, and has no right to Keeper Details or to seek to invoke Keeper Liability. Indeed, without authority to operate, the company cannot even pursue the driver for a Parking Charge.

Private Parking Appeals is now very wise to claims like these, and have both experience and persuasive case law dealing with such circumstances. Unlike the Solicitors Firms who take these cases on and regularly lose for their clients, We have a record of wins against these claims, and are the real experts in dealing with such matters.


Making Friends and Influencing People

Private Parking Appeals has always considered itself to have the same aim as the British Parking Association – to improve standards in private parking.

While we do this in different ways, we do share the view that there must be one Code of Practice, one enforcing body, one consistent appeals process and a single Independent Appeals Service. We also feel that each time we are able to have a ticket cancelled, this demonstrates non-compliance by the company, and this needs to be resolved by the company, not simply brushed under the carpet.

Many parking companies have a good relationship with us – which is not to say that we are in their pocket or they in ours. Our correspondence about parking charges and appeals is often robust to the point of offence, but when it comes to the relationships between the people involved, we can sit and discuss things as professionals and without rancour, for the most part.

It is pleasing to confirm that this professional courtesy also extends, for the most part, to the Solicitors and Representatives our Lay Representatives meet at court. However, as with any industry, there are a few who are entirely unprofessional in their dealings with us. Private Parking Appeals does not intend to Name and Shame these companies, and individuals, however, if you were to follow the Parking Prankster blog, it would not be difficult for you to draw your own conclusions.

As a result both of the professionalism of the majority, and the conduct of the minority, Private Parking Appeals has therefore decided to apply for membership of the BPA. This will provide us with further respect within the industry, and essentially a louder voice – think of it as joining a union. To coin a phrase, it is better to be inside the tent…

On a final point, however, referring again to those who are less professional, please note that all telephone calls made to, from or by Private Parking Appeals may be recorded for audit and legal purposes and relied upon in court.

Devere Parking Services Ltd

Devere Parking Services operate out of Bournemouth at:

Office 123, 89 Commercial Road, Bournemouth, Dorset, BH2 5RR


Company registration no:  7706655

Registered office Unit 3 Vista Place, Coy Pond Business Park, Poole, Dorset, BH12 1JY

Company director and sole shareholder:  Ms Fenella Landau

Devere Parking Services have been around for a number of years but have only been trading as a limited company since 2011.  Unlike many parking companies Devere does not have a website.

They are currently members of the IPC, having found the BPA POPLA system too fair, as disclosed in court. As a result, there is very little chance of winning an appeal at first or second stage, although Devere have been known to cancel a charge rather than “waste time” on an appeal. It has been said that when Devere left the BPA and joined the IPC, this raised the quality of the membership of both organisations.

It is well known that Devere have tried several tactics in the past to avoid issuing a POPLA code when appeals have been made. Appeals have been ignored when made as the registered keeper – going straight to debt recovery stage instead.

It has, however, been proven in court that some of Devere Parking Services contracts are not in order and the company and its staff can get very threatening when this is challenged. Fortunately, as this has now been proven in court at least at some locations that Devere monitors, their unlawful charges on these sites will never come to court.

Devere prefer to operate in the Bournemouth area.    They particularly like to issue parking tickets/ parking charge notices where people live and their main other point of operation is at Castlepoint.

Like many parking companies, Devere particularly target vulnerable people and those covered by the Equality Act. They have been known to hold landowners to ransom, failing to issue new permits until employees have paid all outstanding chrges.

Our Appeals handlers have a 100% record in cancellation of parking tickets and several happy clients were pleased when the parking charge was cancelled after the first appeal.

So if you have a parking charge notice from Devere – contact us as soon as possible – let us take the stress and worry and handle the appeal for you.





ParkingEye Limited are the largest and most notorious of all the private parking companies – they were bought out by Capita Plc in October 2013 for a staggering £57 million.

Can ParkingEye Fine You?

It is a common misconception that parking charges or parking tickets issued on private land are fines. This is a view held by both the general public and the press alike.  This is indeed partially due to the manner in which private parking charge notices are packaged and letters sent with the subliminal message that they carry an air of authority akin to Penalty Charge Notices.

Although these are not Parking Fines, ParkingEye will take you to court for any unpaid parking charge notice (PCN).   They currently issue hundreds of county court claims to motorists every week who have ignored ParkingEye tickets.

How do ParkingEye operate?

ParkingEye predominately operate by using ANPR cameras to record vehicles entering and leaving any one particular site – data is then supposed to be cross referenced for any alleged breaches of terms of parking on site.

ParkingEye then apply to the DVLA for the Registered Keeper details and send a postal parking charge notice – also known as a PCN for allegedly breaching the terms of parking.

ParkingEye also have a small number of sites they manage with traditional parking attendant on site. A manual parking ticket (parking charge notice – PCN) is then affixed to the car – again for any purported breaches of terms.   This can be for fastidious reasons like a wheel slightly outside a marked parking bay at a retail park.

Where does ParkingEye operate?

ParkingEye have operations up and down the country:

Supermarkets including Aldi  and  Morrisons

Welcome Break Motorway service stations


Leisure/Tourist Car Parks including:

Tower Road – Newquay

Watergate Bay – Newquay

Aire Street Leeds –  a small stand alone pay and display car park

Town Quay and LeisureWorld – Southampton


Numerous Retail Parks including:

  • Rheidol Retail Park – Aberystwyth
  • Eastgate Shopping Centre – Bristol
  • Riverside Retail Park – Chelmsford, site of the Beavis parking charge
  • Tower Road Retail Park
  • Telford Bridge
  • Beehive Centre – Cambridge
  • Rishworth Retail Park – Dewsbury
  • Roaring Meg – Stevenage
  • Watford Arches
  • Two Saints Retail Park – Ormskirk
  • Fast Food Chains incl some McDonalds
  • Hotels
  • Holiday Inn / Park Inn Express
  • Marriott Hotel – eg Kensington London
  • Ramada
  • Britannia hotels eg at Gatwick
  • By Airports – eg Eurogarages – Starbucks/KFC – Heathrow


  • Hospitals and Health Care Trusts including:
  • Burton Hospital
  • Coventry Health Centre
  • Loxford Polytechnic surgery
  • The Royal Free Hospital

Appealing a ParkingEye PCN?

There is a two-stage appeals process to follow – an initial appeal to ParkingEye, who will either cancel at this stage – a great many of our customers are delighted when the first stage appeal is upheld and the parking charge (PCN) is cancelled.

ParkingEye are members of the British Parking Association – these members all offer POPLA – Parking on Private Land Appeals, as the second stage of the appeals process.


When can Private Parking Appeals Assist?

At Any Time – we can help you with ParkingEye PCNs!


Our Appeals handlers have extensive knowledge in this field and all appeals are made on legal aspects.  We have helped nearly a thousand ParkingEye customers get their tickets cancelled.

It doesn’t matter where you have received the parking charge (parking ticket) or the reason – whether at a hospital, retail park or motorway service station or hotel – we can help.

Have you just received a ParkingEye PCN?

Then fill out your details now on our Appeal now page and let us deal with both stages of appealing ParkingEye PCNs for you. Our service saves the motorist stress time and worry by removing any uncertainty that the appeal will not be successful.  For a low fixed cost of £19 (vat inclusive) we offer and outstanding service and have a very high success rate at the end of the appeals stages.   We also offer support beyond that stage and our team can often effect cancellation of your PCN  via alternative methods.

Have you already appealed and need help with POPLA?

Again we can help – simply fill out your details and supply the POPLA code and let us do the rest for you.  Our low cost of £19 is the same for whether we appeal both stages or just for POPLA, and we have a better than 95% success rate at POPLA appeals, including ground breaking judgments at Town Quay, LeisureWorld and Riverside Retail Park.

Don’t delay and miss the appeal time frame as the POPLA code is time restrictive and only valid once – fill out your details on our appeal now page:


We will require copies of the parking charge, your appeal and of course the POPLA code, and then let the experts handle this for you!

Have you ignored a ParkingEye PCN?

If you have been following old advice and ignored the parking charge notice / ticket and subsequent letters – then don’t worry, Private Parking Appeals Ltd can still assist you with your PCN.  You must act quickly however, as ParkingEye will and do sue motorists who have ignored ParkingEye PCNs and issue hundreds or thousands of either letter before county court claims or actual court claim forms themselves.

Are you being chased by a Debt Collector for unpaid ParkingEye PCNs?

ParkingEye frequently use a debt collector such as Debt Recovery Plus (DRP) / Zenith to pursue and harass motorists into paying.  Again our service rivals no other and Private Parking Appeals Ltd has extensive knowledge regarding this and dealing with debt collectors.  We can help you – once again fill out your details on our appeal now form and one of our dedicated team will be in touch.  We will require the latest letter from the debt collector.

Have you received a Letter before County Court Claim?

We are in the unique position to still be able to assist you at this very late stage.  Our unique service includes dealing with letter before county court claims – written by our experienced appeals handlers.  We have had several parking charges cancelled at this stage.  However, do not delay if you have one of these letters as you only have 14 days to respond – fill out your details on our legal page and let us help you:



Received a County Court Claim Form?

 Then no need to panic!

Once again Private Parking Appeals can assist you in this matter.  We are the only company able to assist you in this matter and we offer a unique and personalised County Court Claim defence writing service for any victim of ParkingEye.

Our fees for constructing these defences are simple, clear and fixed as per our legal page for a total of £49.00 (including VAT).

This fee can be paid in two stages:

The first payment of £19.00 (including VAT) will include the suggested initial defence.  We also have a series of court procedure guides for our clients and can assist with any ADR or Small Claims Mediation. Often ParkingEye will settle for as little as £50.

Should the claim proceed to a hearing at your local court, we will deal with your witness statement and skeleton court argument for the second part of our fee, £30.00.

Please note we are unable to offer any qualified legal advice in relation to court claims and our defences are written by non-legally qualified personnel.   However, our team of parking company court claim handlers are experienced in dealing with court claims and their track record in such matters is impressive.   We offer no guarantee to the outcome of any court claim should you use our services however our successes are often featured in the public domain such as Parking Pranksters blog.





We will require copy of the court claim form.

All services are subject to our terms and conditions.

email:  info@privateparkingappeals.co.uk